FAQ's


Should I loosen the strings on my Lapatrie if I'm going to take it with me on vacation?
Yes. It is a good idea to loosen the strings just enough to reduce tension on the neck. This will avoid extra stress which can cause damage to the headstock if the guitar case is dropped.

Can I buy a Lapatrie guitar directly from your factory?
Although we do not sell direct, we manufacture and distribute our guitars directly to our dealers in North America. This ensures you of a great hand-crafted instrument which your local dealer receives direct from our factory. We take great pride in the consistency of our guitars, however visiting your local dealer and picking out a guitar that particularly suits your needs is well worth the effort. Feel free to check out our dealer list on this site.

Can I use Steel strings on my Lapatrie Nylon string guitar?
No. Putting Steel strings on a Nylon string guitar can add extra stress to the guitar top and may cause the bridge to lift. These guitars are braced differently and steel and nylon strings are not interchangeable.

What do you recommend I clean my Lapatrie guitar with?
Do not use any wax based products on the guitar, especially on the top! This will cause unwanted wax build up over time which will impede the top from vibrating. Instead use a small amount of soap based guitar polish sprayed on a cloth (never directly on the guitar) and gently wipe off your guitar. For the fingerboard we suggest removing the strings and applying Lemon or Danish oil to a cloth and then working it into your fingerboard. Let the oil soak in for a few minutes and then wipe off the excess. This should be done once a year on rosewood or ebony fingerboards only. Doing so not only cleans, but conditions your fingerboard against cracking and keeps it from losing its luster.

I will be visiting Quebec this summer, does Lapatrie offer factory tours to the public?
Since our factories are located in different parts of Quebec, a complete tour would entail about one thousand kilometers of driving and at least a complete weekend. We are hoping to offer tours in the future but at this point we haven't worked out the logistics.

What is "cold-checking"?
Cold-checking refers to that spider web like effect that sometimes occurs in wood finishes that have been subjected to severe temperature changes. It is also common in older instruments where the finish has dried out to the point of becoming brittle. For many years we have worked with our supplier to develop a finish formula that retains a degree of elasticity and resists cold checking.

What is a truss rod?
A truss rod is an adjustable metal rod that sits inside of the neck, underneath the fingerboard. The truss rod is used to adjust for changes in the neck caused by humidity or changing string gauges. Lapatrie guitars employ an advanced double-function truss system.

When should the truss rod be adjusted?
Your truss rod should be adjusted when your neck develops a bit of a bow in it. The reason for the bow is a combination of the string tension that is constantly applied to the neck along with changes in relative humidity. Humidity is the most important part of this equation. Wood reacts to changes in relative humidity when it absorbs or loses moisture. Absorbing moisture causes the neck to expand which results in a back-bow in this case loosening the truss rod slightly will allow the neck to return to its original form. When a neck dries out it will under bow, which can be treated by slightly tightening the truss rod (Click here for a pdf diagram).

WARNING: Over adjusting your truss rod can cause irreparable damage to your guitar and therefore truss rod adjustments should only be handled by a qualified guitar technician.